Fire Insurance Claims - Helpful Tips If You Disagree With Your Adjuster

By Joe Brennan

Most policyholders who have suffered damages to their property (home, business, etc.) from a fire insurance claim usually makes costly mistakes during and after the claim settlement. However, there is always one extremely expensive mistake that almost all policyholders make over and over again. What's worse is that they do it without even knowing it. The most costly mistake is; Most policyholders only rely on the insurance company's adjuster to inspect, process, and estimate the complete fire insurance claim without any questions. They accept the insurance adjuster's complete evaluation without any comparisons, estimates from their own contractors, or a review by a fire insurance claim professional. This will be the most costly mistake you would ever make in your entire lifetime.

It's bad enough to have your property destroyed by fire, but relying on someone else to visit your property, inspect it, provide a proper value, and then trust that they got it all correct... Is Simply I N S A N E ! Yet, policyholders allow this to happen all across the country, day-in and day-out. For most people it's human nature to count their "change" at the grocery store or diligently review their dinner bill to be sure the waiter didn't charge them for items they did not order. We've all done it. We go out of our way to count and keep track of our chump change. Yet, when it comes to tens of thousands or even hundreds of thousands of dollars from a fire insurance claim, we rely on the insurance company without question.

There isn't anyone who knows your property like you do. With all there is to do in properly preparing and calculating fire insurance claim damage, it's no wonder that in most cases, items can be forgotten or missed during the process. This couldn't be more true if the process is done by someone from the insurance company. They have no knowledge about your building, its finishes (carpet, wallpaper), or your contents (furniture, clothing, etc.) like you. Could they possibly be more accurate than you? Furthermore, just because an adjuster works for an insurance company, inspects your property, and knows how to measure rooms, in no way means they are a qualified contractor, builder, or is certified to evaluate fire and water damage repairs.

With the review of thousands of closed claims, we have found that in most cases, both insurance companies and policyholders unknowingly miss damages that are hidden from the naked eye. In almost all instances; it is a good idea to have a professional review your fire damage claim. Preferably a fire insurance claims appraiser, consultant, or fire consulting firm.

Policyholders often believe that when the insurance company sends them a check and they deposit the money in their bank account - the claim is closed. This couldn't be further from the truth. The fact is; that in most states a policyholder has 3-years to make a claim and even ADD to an existing claim. So, a review of your claim to see if you have been properly compensated can occur, during the claims process or even after the claim has been settled. You can also obtain more money from your claim - even if it has been torn down and demolished.

It's true, even if claims have been settled and all insurance proceeds have been deposited, or the building has been torn down and removed, policyholders can recover more insurance proceeds if the damages were missed or not addressed properly. In most cases, tens of thousands, even hundreds of thousands of more dollars are recovered... AFTER the insurance company has closed the claim. Even policyholders that believe they have received a fair settlement... they usually have not.

However, it's up to the policyholder to do their part to protect themselves. Here are a few tips to assist in the review of your fire insurance claim. There are tips if you are in the middle of your claim - as well as tips if your claim has closed some time ago.

1. During Claim -

1. Document Your Building Damage: Take the time to inspect and document the damages yourself. Take photos of all damaged rooms in your building. Take overviews of the room and then take some close-up photos of the damaged ceilings, walls, floors, windows, doors, etc. of that room as well. Work your way around the building to the left (clock wise). Before entering the next room, closet, or hall - take an overview. This will be an easy way to organize which photos belong to which rooms. An example is; Overview of living room, then from top to bottom, photos of ceiling, walls, windows, doors, then the floor. Then the first photo of the next room is an overview, and so on. (No pictures or close-ups of contents yet, just the rooms.)

1. Closed Claim -

1. Obtain Documents Of Your Building: The insurance adjuster has taken photos of your building during their inspection. If you have no photos yourself, or minimal photos - then request all photos taken by the adjuster from the insurance company. You should also request the diagram/sketch they used to calculate the square footage of your building. Also request the complete detailed estimate they have written to arrive at their numbers. This documentation will be useful for the fire insurance claim consultant you choose.

2. During Claim Process -

2. Document Your Contents Damage: Next is to visit each room and closet once again to inventory your contents. Take an overview photo of each piece of furniture, pair of shoes, shirts, pants, ect. Then a close-up photo of any damage on that item. Write each item down on a Contents Inventory Form. ( Download one by visiting http://www.insuranceclaimsgroup.com/forms.html ) Similar to the way you have photographed and organized your building damage photos, you should do the same with your contents. Example; Take overview photo of living room, then work your way around the room to the left (clockwise). Photograph and list all the items on each wall until you get back to the doorway you began at. This way items will not be missed or forgotten. Once the living room inventory has been completed, move to the next room and start by taking an overview photo of the room. this helps organize what room the contents were located. List the name of the room at he top of each page of your inventory list. Now the photos and the list are both organized in sequence with each other.

2. Closed Claim -

2. Obtain Contents Damage Iventory Docs: As with the building items the adjuster has also taken pictures of the contents as well. If you have no pictures what so ever; or very minimal pictures of your belongings you can request all the pictures taken by the adjuster at the time of their inspection. You will also need to request a complete, detailed copy of the inventory list they compiled to arrive at their proposed settlement numbers. This is the type of documentation that will also be very useful for the fire insurance claim appraisers you choose.

3. During Claim Process -

3. Review Of Your Policy: Fire claim victims should take the time to and review their insurance policy. Most policyholders don't even know basic information, like; How much building coverage do they carry? How much contents (furniture, clothing, etc.) coverage? How much they have to stay in a hotel, to rent a home or furniture? Surprisingly enough, many policyholders have no idea about any of this. In most cases this documentation has been burned in the fire. In such cases; policyholders can visit with their agent and request a "certified true copy" of their full policy. It's also recommended to ask the agent to explain how much coverage you hold on your property.

3. Closed Or Settled Claims -

3. Obtain Copy Of Policy: Even if your claim was closed years ago and you have a differnt incurance comany, you can request a certified true copy of the "FULL" insurance policy, with Declarations page, at the time the fire occurred. As well, this type of documentation will be useful when you consult with a fire insurance claim appraiser.

4. Closed Or Settled Claims -

4. Consult A Professional: The insurance company will have an adjuster visit the property, inspect the damages, and complete an estimate on the amount of loss. It is important that you have the same process completed for yourself. How do you know the insurance adjuster is doing their job correctly? Are you willing to forfeit tens of thousands of dollars by not taking the time to make sure? The insurance company is supposed to explain all the fire insurance claim coverage that is available to the policyholder, however, this is rarely done. Sometimes it's done on purpose, and other times it's also done on purpose (Did you catch that? This is done on purpose more often than not.) It's your property, it's your policy, and it's your money. Educate yourself to be sure you are being fully compensated for your loss. Hire a fire insurance claim professional to review the insurance company's evaluation. Obtain your own "real-world" prices and costs to replace your property.

4. Closed Claim -

4. Consult A Professional: Did you receive a fair settlement for your fire insurance claim? How do you know unless you ask someone? If you are unsure if you have obtained a fair settlement from your insurance company, you owe it to yourself to find out. If you have collected all the data as outlined above; you will have enough data on your claim to have a professional review it. A review of your claim will allow the fire insurance claim consultant to advise you where you stand. Leaving yourself in the dark, with a chance of forfeiting tens of thousands of dollars, or even hundreds of thousands of dollars makes zero sense. A small fee to find out where you stand is a small price to pay, compared to a large sum of insurance proceeds that you did not know existed.

(Free Consultation: We will review your present or closed insurance claim files at no cost. Free Consultation. Call Today 919-669-9111 or visit http://www.insuranceclaimsgroup.com/contact-us.html )

The reasons are very simple. The fact is, the insurance company's adjusters work directly for the insurance companies, where fire claims appraisers works directly for the policyholders. At this point you have made the right move by taking time to be sure you had insurance coverage for your property. It is now up to you to jump to the next step to ensure you have fully received what was paid for.

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